Privacy Policy

Effective Date: April 23, 2026

Crystalqevents Store (“we,” “our,” or “us”) is operated by RICHMOND LAND GROUP MANAGER, LLC, the legal entity responsible for this store, located at 601 Parr Boulevard, Richmond, CA 94801. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make purchases from us.

Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

1. Information We Collect

We collect information you provide directly to us when you:

• Create an account or place an order
• Subscribe to our newsletter or promotional communications
• Contact our customer support team
• Submit product reviews or feedback

The personal information we may collect includes:

• Identity Data: First name, last name
• Contact Data: Email address, phone number, billing and shipping address
• Transaction Data: Purchase history, payment method type (we do not store full card numbers)
• Technical Data: IP address, browser type and version, time zone, operating system, device information
• Usage Data: Pages viewed, products browsed, referring URLs, time spent on site
• Marketing Data: Preferences for receiving communications from us

2. How We Use Your Information

We use the information we collect for the following purposes:

• To process and fulfill your orders, including shipping and payment confirmation
• To communicate with you about your order status, returns, or customer service requests
• To send promotional emails and newsletters (only with your consent)
• To improve our website, product offerings, and user experience
• To detect, prevent, and address fraudulent transactions or security issues
• To comply with applicable legal obligations

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your data with trusted service providers who assist us in operating our website and business, including:

• Payment processors (e.g., Stripe, PayPal) to securely handle transactions
• Shipping and logistics partners to deliver your orders
• Email marketing platforms to manage communications
• Analytics providers (e.g., Google Analytics) to understand site usage

All third-party service providers are contractually required to keep your information confidential and use it only to perform services on our behalf.

We may also disclose your information when required by law, court order, or governmental authority, or to protect the rights, safety, or property of Crystalqevents Store, its customers, or the public.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device. We use them to:

• Keep items in your shopping cart between sessions
• Remember your preferences and login status
• Analyze traffic patterns and site performance
• Deliver relevant advertising (where applicable)

You can control cookie settings through your browser. Note that disabling cookies may affect some functionality of our site, such as the shopping cart.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including processing transactions, resolving disputes, maintaining business records, and complying with legal obligations. When your data is no longer needed, we will securely delete or anonymize it.

6. Data Security

We implement industry-standard security measures to protect your personal information, including SSL/TLS encryption for data transmission, secure payment processing, and access controls limiting who within our organization can access your data. However, no method of electronic transmission or storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you
• Correction: Request that we correct inaccurate or incomplete data
• Deletion: Request that we delete your personal information, subject to legal retention obligations
• Opt-Out: Unsubscribe from marketing emails at any time by clicking “unsubscribe” in any email or contacting us directly
• Restriction: Request that we limit how we use your data in certain circumstances

To exercise any of these rights, please contact us at the information provided below. We will respond to all verified requests within 30 days.

8. California Residents — CCPA Disclosure

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), including the right to:

• Know what personal information we collect, use, and disclose about you
• Request deletion of your personal information
• Opt out of the sale of your personal information (we do not sell personal information)
• Non-discrimination for exercising your CCPA rights

To submit a CCPA request, please contact us at [email protected].

9. Children’s Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child under 13, please contact us immediately and we will promptly delete such information.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policy of any third-party site you visit.

11. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. When we make material changes, we will update the “Effective Date” at the top of this page and, where appropriate, notify you by email or a prominent notice on our website. Your continued use of our site after any changes constitutes your acceptance of the revised policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

This Privacy Policy was last updated on April 23, 2026. RICHMOND LAND GROUP MANAGER, LLC is the legal entity that owns and operates Crystalqevents Store and bears full legal responsibility for the data practices described herein.